Unfortunately, Citadel only handles instant employment/income verification. Everything else is handled and taken care of by your background screener. Please contact your background screener for further assistance regarding your concern.
Articles in this section
- I can't find my payroll provider in your list.
- How do I find my payroll provider?
- I'm retired, have a pension or receiving SSI. Can Citadel verify this?
- Do you verify education?
- What if I don't have a payroll account?
- How do I find my company subdomain/organization ID?
- I don't remember my payroll credentials. How do I link Citadel to my payroll account?
- What is a payroll provider?
- Is what you're doing legal?
- Do you store the data?